Terms of Shipment

                                     

  1.Can I change the destination country of my order?

  After your order has been sent out, you may not change your shipping address. 

  2.How much is shipping?

  We recently lowered the shipping cost,to Offer you the biggest discount.

  For Standard Shipping United States /Canada 3-7days; For Standard Shipping EU/Australia 8-12days

(It may be delayed for 3-5 days due to irresistible reasons such as the epidemic).
 
  Shipping cost to the United States/Other countries and regions(Standard Shipping): $15

  Shipping cost to Australia(Standard Shipping): $18
 
  Shipping cost to Canada(Standard Shipping): $20
 
  Insurance fee(+$5) We will reship your package immediately at no extra charge if it's reported damaged or lost
 
  Free shipping over $119

  3.How will I know my order has shipped?

  We make your reborn doll after you ordered to make sure every detail.

  The painting time is about 1-2 days.

  Then we will ship it. Once it has shipped, we will send you an email.

  Sorry for the long wait, but your doll will be worth the waiting.

  For Standard Shipping United States /Canada 3-7days; For Standard Shipping EU/Australia 8-12days

(It may be delayed for 3-5 days due to irresistible reasons such as the epidemic).

  The delivery company is usually FedEx, Yun Express, you could track the number when your reborn doll has arrived in your country.

  4.Do you ship internationally?

  We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

  5.Please note: 

  • At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery times.
  • Expedited shipping is not offered to P.O. Box shipping addresses.
  • We do not offer overnight shipping.

  If you have any questions, please feel free to contact us via email:service@dollishreborndolls.com