Return and Exchange Policy
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
Customers could apply for exchange or return items after receiving products for about 14 days.
Return address：Room 111-112, Block A, Weigu Xinxing Industrial Park, Bell Road, Bantian Street, Longgang District, Shenzhen