- A perfect addition to your own baby doll apparel wardrobe, this outfit set also makes a wonderful gift for any baby doll collector
1.Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
2.How much is shipping?
We recently lowered the shipping cost，to Offer you the biggest discount.
（It may be delayed for 3-5 days due to irresistible reasons such as the epidemic).
Shipping cost to Australia（Standard Shipping）: $18
3.How will I know my order has shipped?
We make your reborn doll after you ordered to make sure every detail.
The painting time is about 1-2 days.
Then we will ship it. Once it has shipped, we will send you an email.
Sorry for the long wait, but your doll will be worth the waiting.
For Standard Shipping United States /Canada 3-7days； For Standard Shipping EU/Australia 8-12days
（It may be delayed for 3-5 days due to irresistible reasons such as the epidemic).
The delivery company is usually FedEx, Yun Express, you could track the number when your reborn doll has arrived in your country.
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.
5.Please note:
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery times.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email:service@dollishreborndolls.com
- Address Changes
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
- Cancellations/Returns
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
- Exchange & Return
☆Products are damaged by misuse, mishandling, or poor maintenance.
☆Personal Reasons due to changed mind, personal taste, etc.
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
Customers could apply for exchange or return items after receiving products for about 14 days.
